On Mon, Nov 8, 2010 at 5:30 AM, I wrote:
Sir I recently participated in your event alpha seeker. At the end of the game our team Alpha_seeker_171 was declared as winner according to the cumulative points gathered. However in due course of time we slipped to 2nd position without the game being played. I don't know and don't want to know how it happened but just for suggestion that when a game of share market is being played we apply our strategy after looking at our competitors points and then set our target prices. And so if any miscalculation is there then it should be corrected immediately after the days play ends.
Also if your system was so weak that it could not handle just around 300 participants than its better first check the loopholes and then organize any game further. Because it hurts the sentiments of the participants. I hope you will look after this matter.
He Replied..
Mr. Mayank KumarThank you for writing to us.We had not declared the winners on Friday as we were back-checking the system. The winners were only declared on Monday. The teams in question here both belong to IIM Ranchi, and I would have appreciated if you would have asked about the changes to either the stockezy-team or the fellow-team about what changed and not brand it as miscalculation.We understand the business of investing and the stock market, hence we are running the company and the website. Let me take time to explain you the same.The system handles 1 million users a month, 300,000 stock recommendations. This is the ONLY automated system in India and the world which analyzes and rates picks every 2 minutes. So I do not approve of you questioning the integrity of the system. I am not sure why you are using words like miscalculation and loop holes without knowing or asking what actually happened.I am not sure how familiar you are with technology, but not going in to the details, I will let you know what happened. There were no loopholes or miscalculations. The data we get from the exchange is delayed by 15 minutes. Which means NSE will not give us tick by tick data. NSE provides snapshots of data to us. For one of the picks of your colleagues team, the snapshot was incorrect from the exchange. He was diligent enough to ask a question and we rectified it. We gave ourselves 2 days after the competition to precisely check the results.Many other competitions you participate in do not allow/agree to changes and you never know that such a thing as snapshot data exists. How BSE and NSE snapshot data is only known to people who are in the business of transacting with the exchanges on a daily basis.You are visibly disappointed and you should be as your sentiments are hurt. But I do not think this gives you the liberty to talk-down stockezy.com or question the integrity of the system. A polite email outlining your grievances would have served much better, than the one you sent.Good Luck for the future.To be able to received the cash prize please send in the photo-IDs of the team participants.Best Regards,Tushar MakhijaCEO,Stockezy.comI wrote back:Sorry sir if you feel my last mail was offensive.
But all I wanted to say that the "incorrect data" that you recieved which caused all this misunderstanding should be rechecked during the game itself. So that it does not affect the game. Because if I am competing with the top team then I constantly watch my competitor's score and then set my target prices to overtake it. Which is exactly what my team did during the competition and we were successful in our strategy. But at the end we found their score was increased by 100 points which was authentically claimed. So for us it was like being mislead by their current score which now after knowing the cause I understand that was no one's mistake. Also I am not blaming the top standing team because they deserved it.
On Friday my team had the highest total sum and so it was on the top position so I thought the game is over and we are on the top.
Regarding the technology I admit I was very much critical on my comments but I understand very much how these systems operate. What I didn't know was that the data from NSE was not continuous and now I can perfectly imagine what might had happened.
I again, feel apologetic for my last mail and hope you to consider it. I appreciate the stockezy.com team's effort in bringing such games which provide opportunity to youngsters like us to participate.
Thank you..
With Regards,
Mayank Kumar
(IIM Ranchi)Finally in a note of reconciliationHi Mayank,We understand your point and for the next round the additional checks and barriers would be in place to deduct such anomalies.The biggest question mark is the data from NSE. Unfortunately they do now own up to the errors in the snapshot.Thanks for understanding our point of view. Do send us your photo-ID so we can go ahead and process the prize money and get the cheque delivered to you.Best regards,Tushar